BPO Consultants India

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Services
  • Offshore Outsourcing Set-up Services
  • Process Migration Services
  • Business Process Consultancy
  • Mergers & Acquisitions
  • Customer Support Interface Setup
  • Human Resource Optimization

Verticals
   BFSI
   Healthcare
   Retail
   Help desk
   Business Analytics



Services description

 

Offshore Outsourcing Set-up Services

            a. Site location selection: Assisting clients in selection of cities and location within cities.

Set up Services are done in following formats

            b. All the outsourcing activities, from conception to successful operation.

            c. Turnkey solutions 
d. Built-Operate-Transfer(BOT) basis

 

Process Migration Services

            a. Identifying suitable vendor for migrating offshore processes.
b. Interfacing with the vendor for smooth and value added transition.
c. Monitoring the migration till maturity levels are reached.

 
Business Process Consultancy
                  a. Core processes across above verticals
                        b. Site Certification and bench marking
                        c. Business Process Transformation (BTO)
 

Mergers & Acquisitions

a. Identifying companies for M&A.

b.Target evaluation on intrinsic value, corporate synergy and market reputation.

c.  Facilitating a single window interface to execute the task.

 

Customer Support Interface Setup

                         Those Indian companies which have offshore clients and need to service them locally. 
                         This is an end-to-end solution for technology and process..

 

Human Resource Optimization

                        Complete HR creation : Creating job profiles, planning selection methods, 
                        and training.